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Why do Third Party Administrator (TPA) s Need CKM?
Today’s economy has Employers and Health Plans struggling to meet shareholder expectations and other insurances struggling to maintain their equilibrium when profits are squeezed by surging healthcare costs. The task gets even more difficult when meeting the demands of multiple regulatory agencies responsible for oversight of various products, i.e., Employer-based, Medicare and Medicaid products. Managing against employee quality of care expectations has also been a challenge, especially as the industry moves towards a more consumer focused selection of health care vendors.

TPAs, as the gatekeepers of medical expense processing and participants in the evaluation and management of health care services require as much insight into premium and medical expense increases as all other healthcare industry delivery system manager.

The two major businesses of a TPA are fully supported by the CKM application:

  • Health services cost management, and
  • Health Service program management, including consultation.

The ability to model health delivery and service scenarios, design interventions to contain costs while still managing quality plans is achieved when using the CKM application Models to guide your analysis. Analytical business intelligence is vital to successful healthcare cost and quality management. Without analytics that clearly illuminate problems and opportunities for improvement, TPAs can not promote the successes of enhanced services in this turbulent health environment.

The Clinical Knowledge Manager (CKM) system is PSIMedica’s unique web-based tool for TPAs which integrates all available cost and quality information from sources including medical and hospital claims, pharmacy, disability, workers compensation, laboratory and radiology results, dental, vision, and HRA data on a standardized basis to support informed health care management. Easy to use, integrated data enables TPAs to make decisions about rising benefit costs for both employer and employees and to identify strategic financial opportunities or quality improvement intervention initiatives that will increase employer satisfaction with its benefit plans improve the chances of long term relationships with your employers and other clients. The crux of successful management is balancing cost and quality in a productive, evidence-based manner. PSIMedica is the premier clinical knowledge management organization, offering systems and services that enable its clients to manage for success.

Among the many business functions supported by CKM reports are:

  • Actuarially-based health benefit plan design modeling improving your client’s response time for State and Federal premium submissions and increasing the accuracy of benefit plan design for Employers
  • Health initiatives such as Population Management, Disease Management, Preventive Services Surveillance, Workers Compensation & Disability Program management.
  • Financial/utilization profiles by Employer Group, Benefit Plan, provider, disease, etc.
  • Client/Employer specific Report Card
  • … And many more
A large part of the Healthcare budget is devoted to organization of data to support these business processes or outsourcing of the management process to a Third Party. By providing unfettered access to all the relevant data in one easily useable, web-based format, CKM makes healthcare decision processes far more efficient. The benefit to the TPA is the control of the critical information upon which major medical management and pricing decisions are based and an improved ROI for you and your clients through improved administrative efficiencies and medical management interventions and programs.

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